Leadership in the workplace is not something that is inherited with a title. Leadership is an action. It carries with it the responsibility to help others grow and thrive. The servant leader has a people-centered philosophy that focuses on empowering and developing their team members, which increases their commitment to the organization. In this article, we will explore why a Servant Leadership philosophy is the key to increased profitability for any company.

1. Servant Leadership Increases Productivity

Servant leaders demonstrate care and empathy towards employees which empowers them. Empowered teams are motivated, and motivated teams are more productive in the workplace, driving a 6% higher performance than others, with 8% better customer service, and a 50% higher employee retention rate.

2. Servant Leadership Enhances Engagement

Servant leadership results in a higher and more positive effect on employee engagement. Companies with a highly engaged workforce have 21% higher profitability than companies with a disengaged workforce.

3. Servant Leadership Builds Trust

Servant-leaders develop trust among those they serve through listening, empathizing, behaving ethically, and building community. Trust has a major impact on employee loyalty, with over 50% of employees working at high-trust organizations planning to stay with their employers, reducing their turnover costs.

4. Servant Leadership Raises Morale

Servant leaders foster a supportive and cooperative team dynamic, leading to higher morale and motivation. Morale goes up when employees feel valued, respected, and part of a greater purpose. A team member with high morale is more likely to stay with the company for the long term and is 87% less likely to resign, reducing turnover rates and associated costs of recruiting.

5. Servant Leaders Develop Future Leaders

Servant leaders help their team members become leaders themselves, providing them with opportunities to grow and develop, and through leading by example. Employees in modern leadership programs increase their learning capacity by 25% and their overall performance by 20%. Both the short and long-term effects if internally developing your leaders are positive, cutting down on recruiting costs and improving immediate productivity. (Something to keep in mind… high-performing companies are more likely to provide leadership programs that emphasize character development while low-performing companies are more likely to offer no character development at all.)

Creating a winning company culture takes effort, but it's well worth it. At CCTS, your company culture is our top priority. We help you become a Destination Workplace™ so you can attract and retain top talent in a hyper-competitive marketplace. Contact us to learn about our leadership development and team-building programs!

The CCTS Team

Corporate Culture Training Solutions

About Betsy: Featured on FOX, CBS, NBC, and ABC, Betsy Allen-Manning is a leadership keynote speaker, workplace culture expert, and best-selling author who helps executives and HR leaders strengthen employee engagement, improve retention, and prepare for the future of work. Betsy’s thought leadership and original research in the National Workplace Trends Study and the Destination Workplace™ framework equips organizations with data-driven strategies to build cultures where people apply, engage, contribute, and stay. She is also the founder of an award-winning company known for providing top leadership training in Dallas, and is recognized for advancing leadership excellence and driving workplace culture transformations worldwide.